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Creating a Safe Haven Online

Creating a Safe Haven Online

Pet Refuge and Your VA: A Pawsitive Partnership for Change

We’re passionate about making a tangible difference, not just in business, but in our community. That’s why our collaboration with Pet Refuge represents more than just a project for us, and we are excited to share with you our current project, a new website for Pet Refuge.

But firstly, why Pet Refuge?

Creating a Safe Haven Online

With New Zealand’s alarmingly high domestic violence rates and a significant number of families owning pets, the challenges are stark. Pet Refuge shelters and cares for pets while their families escape to emergency housing, which often can’t accommodate pets, and are reunited once it is safe.

By partnering with Pet Refuge, we’re helping to extend their incredible mission of safety and care.

Over the past few years, we’re proud to have worked with Pet Refuge, providing our virtual assistant support services every month in a partnership that resonates with our entire team.

Our journey begins with an ambitious project: redesigning the Pet Refuge website to enhance their digital presence and operational efficiency. As their current platform approaches end-of-life, the urgency for a robust, secure, and scalable solution became paramount. Our role is to ensure that the new website not only meets but exceeds the needs of Pet Refuge, providing a strong digital backbone for their invaluable services.

Steph, our website design specialist, was the perfect fit to work with Pet Refuge and their website design agency to ensure a positive outcome.

As the project has commenced, and design work and scoping is underway, Erin Roberts , General Manager of Pet Refuge says,

In honesty, considering a VA specialist for the website project felt like a bigger leap than design and social. It’s a large and complex project which requires intimate knowledge of the brand and charity’s systems and operations.

Meeting Steph, was the final comfort I needed to hand over the leadership for this project. Steph listens, seeks to understand, asks great questions, and has a knack for explaining the technical so it’s simple and clear. While it’s been so helpful learning about plug-ins, traditional versus monolithic structures, and the pros and cons of different CMS the best benefit of Steph is that she’s allowed me to concentrate on our strategy and how we see our website contributing, knowing I have her to help me translate that into our build.

Over the next few months, we’re excited to take you along on the four-part series where we will dive deep into each phase of our collaboration—from planning and development to the transformative impact of our work.

We invite you to follow along, engage with our posts, and join the conversation about how strategic partnerships can create lasting social impact.

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