HOW WE HELP
A WRAP AROUND SERVICE
We know successful service depends on the relationships you form. You’ll be carefully matched with the right virtual business manager (VBM), virtual assistant (VA), OR virtual specialist (VS) to suit your business, your personality, and your required skillsets.
Know we have systems in place to ensure you’re happy. This framework includes an introductory zoom, a one month trial, and regular check-ins with our founder. We also have an internal framework to ensure consistency and accountability across our team.
While you’ll be working predominantly with the VA or VBM you’re paired with, you’ll also have full access to our team of specialists. Your personal virtual assistant will delegate tasks outside of their genius zone in order to meet your deadlines and ensure we have the best skillset for each project we take on for you.
Our definition
of exceptional service
Consistently exceeding client expectations by proactively anticipating their needs, demonstrating unwavering commitment to communication, and providing exceptional value in every interaction. Exceptional service consistently aims to understand your unique needs and goals in order to deliver an experience that is professional, hassle-free, and satisfying on all levels.
This definition is based on actual feedback from our team when asked what exceptional service means to each of them.
Onboarding
with our proven process
Are you ready to start shifting some of those tasks from your inbox to ours?
So you can spend more time on what you’re so good at!
It starts with a no-strings conversation where you tell us what you need … and we’ll give you some options to meet that need.
It’s that easy!
We make working together easy
Our services
Virtual Business Manager
Your VBM works with you as part of your leadership team. An accountability partner who helps keep you focused on the tasks only you can do. They give you the creative space to lead your company.
A VBM manages so you don’t have to.
Virtual
Assistant
Your VA is just that. Your assistant. Someone you delegate tasks to who is responsible for delivering your desired outcome. They do the tasks you can’t do, don’t do and shouldn’t do.
A VA gives you your time back.
Virtual Specialist
Our specialists compliment our wider team with expertise in graphic design, websites, financial reporting, events, recruitment, content creation, marketing strategy and so much more.
A specialist gives you better outcomes in less time.
for your clarity call
We're ready if you're ready
You started your business to lead with freedom, we can help you achieve that.
In just 15 minutes over a zoom or your phone, we’ll discuss your needs, offer possible solutions, and provide a proposal if we’re a good fit. By the end, you’ll feel supported, heard, and excited about working smarter with a virtual business support team by your side.
This call could change your future!
Proud To Be Official Supporters Of Pet Refuge
If you would like to donate or learn more about Pet Refuge
visit: www.petrefuge.org.nz
VIRTUAL SERVICES
GIVES YOU YOUR TIME BACK
GIVE YOU EXCEPTIONAL OUTCOMES
MANAGES YOUR OPERATIONS
Virtual Assistance
GIVES YOU YOUR TIME BACK
Admin
Marketing
Bookkeeping
Virtual Specialists
GIVE YOU EXCEPTIONAL OUTCOMES
Design
Event Management
Recruiting
Virtual Business Management
MANAGES YOUR OPERATIONS
Project Management
Team Management
Operations Management
Systems Management
Metrics Management
Strategy & Goal setting
It's time!
Time to delegate working in your business … and start working on it.
We’ll help make this easy for you!
15 minutes today could change how you work tomorrow.
© COPYRIGHT 2023. YOUR VIRTUAL ASSISTANT LTD. ALL RIGHTS RESERVED.