Your Virtual Team
OUR SUPERPOWER!
Our superpower is our team
Working with one of our team means you have full cover, no matter what happens. Because we document all your procedures, and share those with you, your support isn’t dependent on one person. And if your business grows to the point where you decide to hire in-house, we can help you with the handover. No stress!
Agency support means we’re a one-stop-shop. You’re busy and we know you don’t want to be dealing with a number of different companies or contractors to get what you need done, done. So we make sure you don’t have to.
Our virtual assistants, graphic designers, bookkeepers, social media gurus, website specialists and virtual business managers are seasoned experts, strategists, project managers and … geniuses (if we can say geniuses while remaining humble!).
It is our mission to partner with you in order to help grow your business while giving you the time you need to add value where your strengths lie. We are focused on outcomes and adding value and while you’ll be working predominantly with the Virtual Assistant, Virtual Business Manager, or Specialist you’re paired with, you have full access to our entire team.
Meet
Our Leadership Team
justine@yourva.co.nz
Justine
Founder
What keeps me passionate is being surrounded by positive, brilliant and motivated people, both within our team and in the clients we work with. I enjoy time spent face-to-face with clients, finding out what the next goal is for them and brainstorming strategies to achieve these. I’m also naughty when it comes to shiny bright ideas, that’s where our leadership team keep me on track, focused, and accountable. I need it!
I love a cold sav on a hot day (or a good book on a wet day) and unwind by making art from driftwood found on early morning walks along the beach.
Sue
Integrator
sue@yourva.co.nz
My role as Integrator for Your VA is to keep Justine on track while giving her the space to be the visionary for our business.
I’m the one who keeps our weekly Level 10 leadership meetings on schedule, makes sure we’re on track with our quarterly rocks and guide our issues IDS (identify, discuss, solve) process to ensure we keep moving forward.
Nikki
Operations Manager
nikki@yourva.co.nz
As our operations manager I’m a strategic planner with the essential ability to prepare and help achieve fully documented and executed procedures and processes within the company.
These processes are our ‘how’ and it’s my role to ensure we’re consistent as a team, both internally and externally.
Marg
Finance Manager
marg@yourva.co.nz
I keep an eye on what we spend and what we earn through our mahi.
My primary responsibility as finance manager is to provide our leadership team with weekly numbers so we know we’re on track for the month, followed by our monthly reports with my insights and recommendations.
In short I keep Justine on track!
Meet
YOUR SERVICE SUPPORT TEAMS
Know
Our people
A Day In The Life Of ...
We're picky
About who you work with
Not all virtual service providers are created equal so we’re pretty fussy about who gets to work with you. Our application and onboarding processes are designed to weed out the ‘average’, so you have peace of mind knowing that you’ll be paired with only the best VAs, VBMs and specialists in the industry.
Our proven process for contractors looks like this:
1
Applications
Potential contractors apply based on their values and experience.
2
Secret Sauce
We have a unique way of evaluating applicants, testing based on their zones of genius. This ensures we find the perfect fit for our clients needs.
3
Interview
We connect with shortlisted candidates, offering only the very best the opportunity to trial with us.
4
3-Month Trial
Contractors enjoy a seamless trial period to showcase their skills, personality and potential on a variety of internal and clients tasks (under the guidance of our senior team).
5
Forever Part of the Team
A permanent and valued member of our team, they’re now (and only now) ready to work with you.
Proud To Be Official Supporters Of Pet Refuge
If you would like to donate or learn more about Pet Refuge
visit: www.petrefuge.org.nz
VIRTUAL SERVICES
GIVES YOU YOUR TIME BACK
GIVE YOU EXCEPTIONAL OUTCOMES
MANAGES YOUR OPERATIONS
Virtual Assistance
GIVES YOU YOUR TIME BACK
Admin
Marketing
Bookkeeping
Virtual Specialists
GIVE YOU EXCEPTIONAL OUTCOMES
Design
Event Management
Recruiting
Virtual Business Management
MANAGES YOUR OPERATIONS
Project Management
Team Management
Operations Management
Systems Management
Metrics Management
Strategy & Goal setting
It's time!
Time to delegate working in your business … and start working on it.
We’ll help make this easy for you!
15 minutes today could change how you work tomorrow.
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