Our Team of Virtual Business Managers

Our virtual business managers go through a vigorous process before being paired with one of our clients.  Mentored by Sue, co-founder of our VBM Academy and NZ’s only certified Online Business Manager (OBM), each of this team go through specific training before being mentored by Sue and supported by Justine and the wider VA team.

This criteria ensures we deliver on our promise to clients to ensure our VBMs get the right things done, by the right people, in the right way at the right time.

Sue, our team at Your Virtual Assistant


Virtual Business Manager


Sue Balcomb, Certified Online Business Manager

Also our teams’ Integrator, Sue stepped up from her VA role early 2021.  Training with Sarah Noked to achieve the internationally recognised certification for Online Business Managers, Sue gives 150% to everything she does.

“I’m a seasoned professional with decades of experience supporting top level executives around the world and a passion for travel. I’m a master of detail whether it be general office admin, event planning, or customer relationship management; it’s my goal to set my clients free from their daily tasks, allowing them to focus on what they do best.

I am happiest when I have a trip to look forward to; a project to sink my teeth into; or a glass of wine, a cat (or dog) and a good book to relax with.”

Monica, VBM at Your Virtual Assistant


Virtual Business Manager


Monica was still on her trial with us when we paired her with her first VBM client.  She blew us away that much!  Having done the testing she is now delivering results for NZ Pest Control. 
“In business, there is nothing more awesome than to see happy staff, happy customers and a happy boss!! I enjoy working across all levels to understand what makes people tick, where and how to bring more WOW to people’s world. With over 10 years of working with SME’s (including my own), I have a broad understanding of many areas of business, which has allowed me to implement solutions with the intent to create more leverage, and therefore more happiness all round.
Something you won’t know is my daughter often hands me a tissue when watching The Repair Shop on TV. It is so moving to see people reconnect with items that recreate priceless memories of their childhood.”
Nikki, our team at Your Virtual Assistant


Virtual Business Manager


Also our operations manager, Nikki has a way with people and she’s a genius when it comes to systems.  Always one of the first to help when someone puts their hand up; our team and her clients benefit from her experience and values.

“I am a diligent and creative professional with exceptional attention to detail and I enjoy the sense of achievement of helping businesses achieve their goals and getting rid of the ‘noise’.  I enjoy helping businesses thrive by managing the day to day operations, projects, systems and processes and Xero accounts.

I procrastibake!  Instead of procrastinating, I bake when I need to get my brain back into creative/problem solving mode.”

Penny, our team at Your Virtual Assistant


Virtual Business Manager


Our very first VBM and originally our project manager and Justine’s right hand (wo)man when our team grew too big to handle alone.

“I have a background in travel management, copy writing, proof reading, blogging and website edits. I’m something of a perfectionist and am adept at managing my time and multi-tasking. Job satisfaction for me is completing a job to the highest standard possible and achieving a result for my client.

I’m terrified of heights and once did a zip-line canopy tour consisting of 12 platforms and zip-line slides 30 metres off the ground! An experience I probably (definitely!) won’t repeat.”

Jilanne, our team at Your Virtual Assistant


Virtual Business Manager


One of our founding virtual assistants with online marketing being her particular zone of genius, Jilanne upskilled to reach her potential as a VBM in 2021.  


“My focus is social media and online marketing. I build connections between you and your audience using social media. But don’t peg me as just marketing – I’m a dark horse when it comes to skills and can manage projects and handle any admin project that comes my way.

I live off the grid in the middle of nowhere on the West Coast and when I am not posting on client’s FB pages or sending email newsletters, I am raising chickens and making my own soap (and bug spray)!”



Insert your zone of genius 💥

Find out if being a virtual business manager is the right fit for you.

Sign up here: http://yourva.co.nz/your-vbm-potential

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