Show us what you’ve got
Thank you for filling in the survey, you’ve jumped through the first hoop. Only a one more (big one) to go!
Now we have a test for you. This is so you get an idea of what we do and what client’s require, and we get a feel for how you work.
Please make sure before going through this testing that you have done the following:
- Read our careers page on our website which covers our expectations, our client expectations, how we work and what happens after testing. We’ve included as much information as we can so you can make an informed decision as to whether our team is a good fit for you.
- Fill in the survey completely. We cannot match you with a client until that has been completed, in full.
Congratulations, you’ve made it this far
Now it’s time to gird your loins and dive into the task below. The test should take around 3 hours, depending on how amazing you are. Just so you know we’re not just looking at your skills, we’re looking at your problem solving, your communication, your initiative and your attention to detail.
So jump in if you have any questions, just holler. We know we’re asking a lot of you, but it’s nothing compared to what our client’s ask of us.
Please send your tests to Penny within 72 hours of completing the survey.
We will assess your application once we have both your survey and your proposal. We’ll then get back in touch with you with the results. (Please allow up to 3-days from the time we receive your completed application.)
Ready? Get stuck in!
NUMBER 1 – The Test
Draw on your previous experience to create the best outcome for this client – Justine!
Justine is looking for an Online Business Manager [you] to take over the running of her business – to make sure all pieces of her business run smoothly together.
Look at Justine’s survey from a project management perspective: Justine OBM Survey
Decide what projects you would recommend we set up to address her critical pain points and goals (see questions 3 & 28) and create a proposal for her.
Make sure you address/include the following:
- Look at Justine’s SWOT analysis (question 6) and decide how you would address her weaknesses.
- Create a Project Plan and timeline for Justine. Include who, when and how you would complete the project(s). Put a time estimate on this, broken down by task.
How to deliver the test to Your VA:
- Create a PowerPoint presentation for the proposal.
- Link to a Word doc (inside the PPT) which addresses the SWOT analysis task (1).
- Include a link to an Excel doc (inside the PPT) for a Project Plan timeline and pricing (2).
- Once the PowerPoint is finished please create a PDF of the PPT, and send both the PPT and the PDF to Penny.
- (Host the docs in either Dropbox or Google Drive.)
Number 2 – OBM Survey
This is Justine’s survey response that you need to complete the test: Justine OBM Survey
Number 3 – Tips
- Remember that we work with a variety of clients where we may or may not know anything about their industry/business, which is why we draw on previous skills to develop a proposal. You may feel intimidated by the client (Justine) in this test but don’t be, treat her how you would treat any client.
- Keep it simple. Justine is very busy and won’t have time to read your proposal, so make sure you quickly hit the meat of the proposal.
- Make sure you address her main pain.
- Demonstrate your initiative, show Justine you’ve done some research and understand her business.
- How will you demonstrate results for Justine? What will her ROI be?
- Remember it’s not your job to DO IT ALL, your job is to manage the project. Identify which tasks you would complete, and which would be outsourced. (Extra points if you tell us how you would manage people on the project – you can include this in the Excel doc.)
Number 4 – Further Thoughts
To give you a little more insight on how we work at YVA (but this won’t directly impact the above test) is that our commitment to all our clients is that we give them the absolute best! We go above and beyond in terms of adding value and delighting our clients with the outcomes. Which means we need to take into consideration for any project:
- We may have to educate our client on the best way to get the project completed, while considering the client’s working style, and their ideas on how it should be completed.
- We need to think strategically for our client. We need to think long term about how the project fits into the rest of the business. What long term implications/benefits do you see with your project?
- How can you add value to the project? How can you give more than the client expected?
It sounds like a lot, but when you have developed a great working relationship with a client, this information will become second nature (and our management team is always available to support you and bounce ideas off with). You may want to keep that in mind when you are putting together your proposal for Justine.
We appreciate you taking the time to complete this test, how do you think you did?!
If you have any questions, concerns or feedback, please get in contact we’re here to help.
Testing is never easy, we appreciate that. But, we’re all tested constantly, particularly in this virtual world. We do have support and experts on our team who are always happy to help and once you’re on board you’ll find us a friendly and inclusive group of VA’s who all love what we do. So you’re never alone!