ONE AGENCY. THREE TEAMS

"At Hillary Outdoors, we often provide positive life-changing experiences for young New Zealanders. For the past year, YVA has been providing Hillary Outdoors with positive life-changing experiences for our organisation. We have been working with Liz Campbell who was able to take the time to get to know our organisation, and then quickly went to work to fix systems, update processes and policies, and ensure we were able to meet our goals through thorough and efficient work.

Between Justine listening and understanding what we needed and Liz being a true team member, our organisation has made huge administrative strides that has helped me to be able to focus on strategic priorities, thus enabling our team to sowing the seeds of growth and love of the outdoors with New Zealand youth. Thank you!" 

“Your VA have been instrumental in helping our growing business organise our workflows, integrate systems and set us up for scale and success.

They can always be relied upon for their quick turnaround and quality delivery. And always with a smile. Thanks team.”

“It has been a pleasure to work with Justine now two times over the past year. For both times she has eased my stress by providing comfort that her skilled team can support our tasks and get us back on track and give me confidence with her virtual business.

The systems that Justine has created in the background are fantastic and I have not had to worry about the hours being missed if my VA was away (with a back up VA) or delays in getting a VA set up - within hours of phoning I had a VA ready and waiting!

The VAs Justine employs are talented, professional and work hard to give you results and ultimately Justine and her team have helped take the pressure off my own team when work has become too big for my own small team to handle.
Thank you so much - gone are the days of the ‘traditional’ temporary support.”

"We were looking for additional support and our project manager recommended Your VA. That was a good few years ago now, and we’ve never looked back.

Justine, Penny, Jilanne and Lisa are wonderful to work with and have a broad range of skills to help us in so many ways, from customer service, to graphic design, to email campaigns and much, more.

We are grateful to have such a great team supporting our team, which means we can concentrate on serving our members and clients in the best possible way. Thanks, Your VA!"️

“Justine, you and your team are: straight forward, upfront, honest, trust worthy, capable, creative and highly productive – you make things happen.

Whenever I come across somebody looking to become more productive and effective, who wants people on their team who add heads and hearts not just arms and legs – I always mention your service.”

"Our business transitioned to a virtual environment about 18 months ago. We called on Justine and her team to support us in this process.

We found the way in which the team assisted us to adapt, streamline and then provide value as our "virtual support team" quite exceptional.

The learning and growing is on-going, but it is now a team effort and we have more support than we ever had!

Brilliant service. Thanks Justine, Renee, Lisa and crew... we love your work!"

“I was lucky enough to be partnered with Nikki Larbey from Your VA to help me get on top of the increasing complex operational side of my business.

Nikki made a huge impact right from the very start and quickly became familiar with my business needs. She started by identifying and removing tasks that I didn’t need to be involved with and then streamlined operations with smart systems that leveraged off the shelf technology.”

“Justine and her team have made such a difference overall but particularly in marketing, financial management and membership queries. They have such an instinctive feel for our large membership, we have been confident to let them deal directly with our members without our oversight.

Their response times are hugely impressive and their reporting is transparent. The one thing I have valued most of all though is the “can do” attitude; the fact that we feel listened to; and that they run a raft of ideas/solutions past us to gauge where we are comfortable and consult with us throughout any change.

Justine and her team have turned CANZ on its head in the most positive way I have seen in years.”

“The YourVA team are friendly, well organised and efficient – everything you need when you’re looking for extra support!

They helped fill the gap when we were recruiting for our events manager and slotted right into the team.

Would recommend and use again.”