That means you have full cover, no matter what happens. Because we document all your procedures, and share those with you, your support isn’t dependent on one person. And if you ever do take the plunge and get someone in-house, we can help you with the handover. No stress!
Agency support means we’re a one-stop-shop. You’re busy and we know you don’t want to be dealing with a number of different companies or contractors to get what you need done, done. So we make sure you don’t have to.
Our virtual assistants, graphic designers, bookkeepers, social media gurus, website specialists and virtual business managers are seasoned experts, strategists, project managers and … geniuses (if we say geniuses while remaining humble!).
It is our mission to partner with you in order to help grow your business while giving you the time you need to add value where your strengths lie. We are focused on outcomes and adding value and while you’ll be working predominantly with the VA you’re paired with, you have full access to our team. Your lead VA will delegate some projects in order to meet your deadlines and ensure you have the best person for each project you delegate.
What keeps me passionate about being a VA is the fact that I’m surrounded by positive, brilliant and motivated people, both within our team and in the clients we work with. I enjoy time spent face-to-face with clients, finding out what the next goal is for them and brainstorming strategies to achieve these.
I love a cold sav on a hot day (or a good book on a wet day) and unwind by making art from driftwood found on early morning walks along the beach.
My role as Integrator for Your VA is to keep Justine on track while giving her the space to be the visionary for our business.
I’m the one who keeps our weekly Level 10 leadership meetings on schedule, makes sure we’re on track with our quarterly rocks and guide our issues IDS (identify, discuss, solve) process to ensure we keep moving forward.
As our operations manager I’m a strategic planner with the essential ability to prepare and help achieve fully documented and executed procedures and processes within the company. These processes are our ‘how’ and it’s my role to ensure we’re consistent as a team, both internally and externally.
My super power is an instinctive ability to use historical finance data proactively, to help us reach our quarterly rocks.
When Justine comes up with a new idea I’m the one to cost it out and deliver the numbers to make sure the new product, staff initiative, or purchase is viable.
So you start spending more time in your zone of genius 👌
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